Privacy Policy

Last Updated: June 8, 2023

Website Privacy Policy

Propeller, Inc. (Oregon) and Propeller Consulting, Inc. (California), dba Propeller (“Propeller” or “We”) respect your privacy and are committed to maintaining and safeguarding the privacy of your information through our compliance with this policy.

This Privacy Policy (the “Policy”) describes the types of information we may collect from you or that you may provide when you visit the website https://propeller.com/ and/or submit an application for employment with us through the use of the online Greenhouse web portal (collectively referred to as our “Website”), or that you may provide to us offline.

The types of information we collect and share depend on your use of our Website. This Policy applies to you whether you are a visitor to our website, a customer of our services, an applicant for employment with us (“Applicants”), or one of our employees (“Employees”).

This Policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • When you submit an application for employment with us through the Greenhouse web portal.
  • When you interact with our advertising and applications on third-party websites and services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for anyone under 18 years of age. We do not knowingly collect information from children under 18. If you are under 18, do not use this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Information We Collect and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as your name, postal address, email address, phone number or fax number, the Internet protocol (IP) address of your computer, or other similar personal or online identifiers;
    • For Applicants and Employees, personally identifiable information may also include, at your discretion, gender, race and ethnicity, veteran status, and/or disability status.
  • That is about you but individually does not identify you, such as job title, employer, company name; and/or
    • For Applicants and Employees, this information includes the highest level of education you have completed, whether you have a legal right to work in the United States (the “U.S.”), whether you would require visa sponsorship to continue working in the U.S., and your relative location.
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other analytic tracking technologies.
  • From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of signing up for newsletters or requesting other services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your search queries on the Website.
  • For Applicants and Employees, records and copies of your resumes and/or cover letters, if you provide them to us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, the domain name and host from which you access the Internet, the browser software and operating system of your computer, and your browser’s country setting.

The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Google Analytics. We use a tool called “Google Analytics” to collect information about use of this Websites. Google Analytics collects information such as how often users visit the Websites, what pages they visit when they do so, and what other sites they used prior to coming to this Websites. We use the information we get from Google Analytics only to improve this Websites. Google Analytics collects only the IP address assigned to you on the date you visit this Websites, rather than your name or other identifying information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Websites, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
  • Demandbase Tracking. We use a tool called Demandbase to collect information about your online activities over time. We use Demandbase to provide account based marketing, including company-targeted advertising, to serve advertisements to a targeted audience by connecting data from the Demandbase advertising network with actions performed on our Website. Demandbase’s ability to use and share information collected by Demandbase is restricted by Demandbase’s Terms of Use and Privacy Notice. You can opt-out of Demandbase cookies through the Digital Advertising Alliance's (DAA) WebChoices tool, available at: http://optout.aboutads.info/.

We may also automatically collect and store statistics and other information about you and your use of our website both on an aggregate, non-personally identifiable basis and in a manner that may allow us to associate such information with other personal information about you.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

For Applicants and Employees, we use also information that we collect about you or that you provide to us, including any personal information:

  • To recruit and process employment applications, including verifying eligibility for employment and conducting background and related checks.
  • To conduct employee onboarding.
  • To maintain and administer payroll and employee benefit plans, including enrollment and claims handling.
  • To maintain personnel records and complying with record retention requirements.
  • To provide employees with human resources management services and employee data maintenance and support services.
  • To communicate with employees and their emergency contacts and plan beneficiaries.
  • To comply with applicable state and federal labor, employment, tax benefits, workers' compensation, disability, equal employment opportunity, workplace safety, and related laws.
  • To prevent unauthorized access to or use of the Company property, including information systems, electronic devices, network, and data.
  • To ensure employee productivity and adherence to Company policies.
  • To conduct internal audits and investigate complaints, grievances, and suspected violations of Company policy.
  • To respond to law enforcement requests and as required by applicable law or court order.
  • To exercise or defend the legal rights of the Company and its employees, customers, contractors, and agents.
  • To design, implement, and promote the Company's diversity and inclusion programs.
  • To perform workforce analytics, data analytics, and benchmarking.
  • To administer and design health wellness programs.
  • To facilitate the efficient and secure use of Company information systems.
  • To improve the safety of employees, customers, and the public regarding use of the Company property and equipment.
  • To evaluate an individual's appropriateness for hire, or promotion or transfer to a new position at the Company.
  • To engage in human capital analytics, including to identify correlations about individuals and job success, analyze data to improve retention and productivity, and analyze employee preferences to inform human resources policies and procedures.
  • To conduct applicant reference checks to assist in hiring decisions.

We may use the information we have collected from you to enable us to display advertisements to our advertiser’s target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Propeller’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Propeller about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use https://propeller.com/terms and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Propeller, our customers, or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to [email protected].
  • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of an application for employment.
  • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to [email protected].

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI website.

Accessing and Correcting Your Information

You may review, change or remove the personal information that you have provided to us, and we will use all reasonable efforts to ensure that your information is changed or removed from our records, as the case may be. If you would like to change or remove your personal information, please contact us by mail at Propeller, Inc. PO Box 6860, Portland, OR 97228, by phone at (503) 278-7055, or via email at [email protected].

Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents' privacy rights, visit the privacy notice for California residents page. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write us at: Propeller, Inc. PO Box 6860, Portland, OR 97228.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please send an email to [email protected] or write us at: Propeller, Inc. PO Box 6860, Portland, OR 97228. To appeal a decision regarding a consumer rights request.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to [email protected] or write us at: Propeller, Inc. PO Box 6860, Portland, OR 97228. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

Contact Information

If you feel that we are not abiding by Policy, or if you have questions, comments, or requests regarding this Policy, please direct them to us at: Propeller, Inc. PO Box 6860, Portland, OR 97228, or by email at [email protected], or by phone at (503) 278-7055.